Privacy Police

This Policy and its respective updates shall prevail over all policies, proposals, contracts, prior understandings, and agreements, whether oral or written, that may exist between the parties, directly or indirectly, regarding the subject of privacy.

The solutions provided on the website www.hamadastore.com (or simply the “Platform”) are made available by Hamada Store (Trading Name), a private legal entity registered under CNPJ/MF number 29.481.253/0001-06.

  1. The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information.
  2. By consenting to the use of cookies in accordance with the terms of this policy, when you first access our website, you allow us to use cookies every time you access our website.

The following types of personal information may be collected, stored, and used:

  1. Information about your computer, including your IP address, geographical location, browser type and version, and operating system;
  2. Information about your visits and use of this website, including referral source, visit duration, page views, and website navigation paths;
  3. Information such as your email address that you enter when registering on our website;
  4. Information that you enter when creating a profile on our website – for example, your name, profile photos, gender, date of birth, relationship status, interests and hobbies, educational and employment information;
  5. Information such as your name and email address that you enter to set up subscriptions to our emails and/or newsletters;
  6. Information that you enter during the use of services on our website;
  7. Information generated when using our website, including when, how often, and under what circumstances you use it;
  8. Information related to everything you purchase, services you use, or transactions you make through our website, including name, address, telephone number, email address, and credit card data;
  9. Information that you post on our website with the intention of publishing it on the internet, including your username, profile photos, and the content of your posts;
  10. Information contained in any communications you send to us by email or through our website, including the content and metadata of the communication;
  11. Any other personal information that you send to us.

Before disclosing personal information of another person to us, you must obtain that person’s consent for the disclosure and processing of such personal information in accordance with this policy.

The personal information that is sent to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

  1. Administering our website and our business;
  2. Customizing our website for you;
  3. Enabling the use of services available on our website;
  4. Sending products purchased through our website;
  5. Providing services purchased through our website;
  6. Sending statements, invoices, and payment reminders, as well as collecting your payments;
  7. Sending marketing commercial communications;
  8. Sending email notifications requested specifically by you;
  9. Sending our newsletter by email if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);
  10. Sending marketing communications related to our business or the carefully selected third-party businesses we believe may be of interest to you, by mail or, where you have specifically agreed to it, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications);
  11. Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
  12. Dealing with inquiries and complaints made by you or about you relating to our website;
  13. Keeping our website secure and preventing fraud;
  14. Verifying compliance with the terms and conditions governing the use of our website (including monitoring, user apologizes for not needing the translation anymore compliance with content posted by users on our website);
  15. Other uses.
If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you have granted us.
 
Your privacy settings may be used to limit the publication of your information on our website and can be adjusted through the use of privacy controls on the site. Without your express consent, we will not provide your personal information to third parties for direct marketing purposes by them or any third party.
 
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
 
We may disclose your personal information to any member of our group of companies (meaning our subsidiaries, our holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.
 
We may disclose your personal information:
  1. to the extent that we are required to do so by law;
  2. in connection with any ongoing or potential legal proceedings;
  3. to establish, exercise, or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and reducing credit risk);
  4. to the buyer (or potential buyer) of any business or asset that we are selling (or contemplating selling); and
  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as stated in this policy, we will not provide your personal information to third parties.
 
  1. The information we collect may be stored, processed, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy.
  2. The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in the European Economic Area: United States of America, Russia, Japan, China, and India.
  3. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
  4. You expressly agree to the transfer of personal information described in this section E.
  1. This section F outlines our data retention policies and procedures, designed to help ensure compliance with our legal obligations regarding the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  3. Subject to F-2, we will generally delete personal data belonging to the defined categories below on the specified date/time:
  • type of personal data will be deleted;
  • Notwithstanding the other provisions of this section F, we will retain documents (including electronic documents) containing personal data:
  • to the extent that we are required to do so by law;
  • if we believe that the documents may be relevant to any ongoing or potential legal proceedings; and
  • to establish, exercise, or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and reducing credit risk).
  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
  2. We will store all the personal information you provide on our secure servers (password and firewall protected).
  3. All electronic financial transactions made through our website will be protected by encryption technology.
  4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping the password used to access our website confidential; we will not ask for your password (except when you log in to our website).
We may update this policy periodically by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
 
You may instruct us to provide any personal information we hold about you; provision of such information will be subject to the following:
 
  1. providing appropriate evidence of your identity (for this purpose, we will generally accept an authenticated copy of your passport plus an original copy of a utility bill showing your current address).
We may retain the personal information requested to the extent permitted by law.
 
You can instruct us at any time not to process your personal information for marketing purposes.
 
In practice, you will usually expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
 
Our website may include links to third-party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.
 
Please let us know if the personal information we hold about you needs to be corrected or updated.
 
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be “persistent cookies” or “session cookies”: a persistent cookie will be stored by a browser and will remain valid until its set expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user’s session when the browser is closed. Cookies typically do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use session cookies / persistent cookies / both persistent and session cookies on our website.
 
  1. The names of the cookies we use on our website and the purposes for which they are used are described below:
  • We use Google Analytics and Adwords on our website to {INCLUDE ALL USE CASES OF COOKIES ON YOUR WEBSITE recognize a computer when a user accesses the site / track users as they navigate the website / enable the use of a shopping cart on the website / improve website usability / analyze website usage / administer the website / prevent fraud and enhance website security / personalize the website for each user / target ads that may be of particular interest to specific users / describe purpose(s)}.
       2. Most web browsers allow you to refuse to accept cookies – for example:
 
  • in Internet Explorer (version 10), you can block cookies using the available cookie handling cancellation settings by clicking on “Tools”, “Internet Options”, “Privacy”, and “Advanced”;
  • in Firefox (version 24), you can block all cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites”; and
  • in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, clicking on “Settings”, “Advanced”, “Site settings”, and then selecting “Block third-party cookies” in the “Cookies and site data” section.
 
Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you may not be able to use all the features on our website.
 
  1. You can delete cookies that are already stored on your computer – for example:
  • in Internet Explorer (version 10), you must manually delete the cookie files (refer to instructions on how to do this at http://support.microsoft.com/kb/278835);
  • in Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history”, clicking on “Show cookies”, and then clicking “Remove all cookies”; and
  • in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, clicking on “Settings”, “Advanced”, “Clear browsing data”, and then selecting “Delete cookies and other site data” before clicking “Clear browsing data”.
       2. Deleting cookies will have a negative impact on the usability of many websites.
 
Treatment of personal data of minors: We do not collect or knowingly solicit personal data from children under 13 years of age. If we become aware that we have collected personal data from a child under 13 years of age, we will cancel the created account and delete the personal data, except for personal data that may be necessary to prevent further attempts to register.
 
Rights and Guarantees: The User has rights and guarantees regarding their personal data. We provide mechanisms, detailed below, to ensure that Users have clarity and transparency in exercising their rights. Our team will be ready to assess any requests as necessary.
 
Rights provided by the LGPD: Under the General Data Protection Law (Law 13.709/2018 – LGPD), you have the right to:
 
  1. confirm that we process your personal data;
  2. access your personal data;
  3. request the correction of personal data that is incomplete, inaccurate, or outdated;
  4. request the anonymization, blocking, or deletion of unnecessary, excessive, or data processed in non-compliance with the provisions of the LGPD;
  5. request the portability of your personal data to another service or product provider, subject to our trade and industrial secrets, after regulation by the National Data Protection Authority;
  6. request the deletion of personal data processed based on your consent, except in cases of personal data retention provided for in the LGPD;
  7. request information about with whom we share your personal data;
  8. request information about the possibility of not providing your consent and the consequences thereof;
  9. revoke your consent for the processing of your personal data, when processing is based on your consent;
  10. express opposition to processing that violates the LGPD.
Additional Information: Before responding to a request to exercise the rights mentioned above, we may ask you to provide us with some information to confirm your identity.
 
Positioning: We are against any practice that promotes SPAM of any kind and are committed to ensuring that the messages sent through the Platform are always of interest or importance to the respective recipients. Additionally, at any time, you can choose to stop receiving emails by adjusting your email preferences or canceling your account.
 
Specific Guidelines: Similarly, we require our Users not to engage in SPAM practices and to ensure that the messages sent are always of interest to the recipient. Users should be aware that failure to comply with good Internet usage practices may result in the cancellation of the user’s account, as defined in the Terms of Use, as well as the disclosure of registration personal data, in accordance with this Privacy Policy.
 
Questions about the Policy or Your Personal Data: If, after reading this Policy, you have any questions or would like to make a request regarding your personal data, you can contact our privacy team or our Data Protection Officer through the following contact: support@hamadastore.com.